Refund policy

Return & Exchange Policy

Items ordered through our online shop are printed to order for you, so we can’t accept returns or exchanges on online orders for sizing or a change of mind. Please check the size chart on each product page before you order. If you’re between sizes, ask any coach at the gym. We’re happy to help you find the right fit.

Damaged, defective, or incorrect items
If your order arrives damaged, misprinted, or isn’t what you ordered, email us within 30 days of delivery with your order number and a photo of the issue. We’ll send a replacement or issue a full refund, whichever you prefer, at no cost to you.

Lost packages
If tracking shows your order as delivered but you haven’t received it, contact us within 14 days, and we’ll work with the carrier to resolve it.

Refunds
Approved refunds go to your original payment method within 5–10 business days.

Questions? Email us at info@clarkstreetcrossfit.com and we’ll get back to you within 1–2 business days.